Frequently Asked Questions
Will magnetic nasal strips work for me?
Our magnetic nasal strips are designed to gently open nasal passages and promote smoother airflow. They’re ideal for anyone who experiences snoring, congestion, or difficulty breathing at night.
What size magnetic nasal strip should I choose?
Each strip is made to comfortably fit most adult noses. The flexible magnetic design adjusts naturally to your nasal bridge without pinching or slipping, ensuring a secure fit for all-night comfort.
What makes your magnetic nasal strips different from regular ones?
Unlike standard adhesive strips, ours use soft, magnetic technology that provides consistent gentle lift without irritation. They’re made with skin-safe, hypoallergenic materials for lasting comfort and reliable performance.
Where are you located?
Our head office is located in Adelaide, South Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at thecomfyment@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.