Frequently Asked Questions
Will Eclipse Portable Blackout Blinds Fit My Windows?
Absolutely! Eclipse is available in two sizes (1.5m × 2m and 1.5m × 3m) and can be easily trimmed to fit a wide variety of window shapes and sizes. For the best blackout coverage, we recommend cutting the material approximately 3–5cm larger than your window.
How Do I Install Eclipse Portable Blackout Blinds?
Installation is quick and simple, with no drilling or tools required! Simply measure your window, trim the blackout material if needed, and attach the included adhesive metal strips to your clean window frame. The magnetic fasteners allow you to secure, remove and reattach your blinds with ease.
Do Eclipse Portable Blackout Blinds Completely Block Out Sunlight?
Eclipse is crafted from premium triple-layer 420D Oxford fabric with a silver-coated backing, designed to block 100% of light through the material. For optimal darkness, ensure the blinds extend beyond your window edges and are securely fitted to minimise light entering around the sides.
Can I Take Eclipse Portable Blackout Blinds When Travelling?
Of course! Eclipse is lightweight, foldable and comes with a convenient storage bag, making it ideal for holidays, hotel stays, caravans and temporary accommodation. Please note that the adhesive mounting strips may need replacing when installing Eclipse on a different window.
Where are you located?
Our head office is located in Adelaide, South Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at thecomfyment@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.